Krystal Cancun, Cancun

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Key details

About the Resort

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

Directly on the sandy beach

Perfect

7.6

7.1

/10

3.0

Loved by guests

Ocean view
Attentive staff
Beachfront access
Clear water

"Excellent room overlooking the beach and Ocean. Wonderful views and super comfy."

Darren from United Kingdom

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"The beachfront access is definitely the envy of many properties in the area."

Kenyi from United States

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"Wonderful location, beautiful beach and friendly unobtrusive staff."

Christopher Charles from United States

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Location

Krystal Cancun is located in Punta Cancun, a prime area known for its exclusivity in the Mexican Caribbean. Shopping centers, restaurants, and top nightlife spots are within a five-minute walk. The Cancun Convention Center is just two minutes away on foot, adding convenience for event attendees.

Rooms

The hotel offers 502 rooms with various categories, including 229 with views of the Caribbean Sea. Junior Suites provide 68 m² of space and are situated on the 8th floor for panoramic vistas. Accommodations are designed to meet the needs of all guests, including families, with options for up to four people.

Dining

Guests can choose from four restaurant options, including the renowned Hacienda El Mortero, specializing in authentic Mexican cuisine. Aquamarina offers a buffet breakfast and à la carte lunch or dinner with views of the pool and Caribbean Sea. The hotel also has three bars, including the Cascada Bar, where guests can enjoy refreshing cocktails.

Family Amenities

Family-friendly activities are available, including Kamp Krystal(R), which offers supervised outdoor fun for kids ages 5 to 12. The hotel features a splash pool for children, ensuring enjoyment for younger guests. Additionally, spacious family studios equipped with kitchen facilities can accommodate up to four people comfortably.

Wellness and Recreation

Krystal Cancun offers a panoramic pool with a swim-up bar, perfect for relaxing while enjoying favorite cocktails. An adults-only jacuzzi overlooking the sea is provided for serene moments. For fitness enthusiasts, the hotel includes a gym equipped with various exercise machines.

Highlights

Location: Exclusive areas of the Mexican Caribbean

Rooms: 502 rooms with Caribbean views

Dining: Hacienda El Mortero and Aquamarina

Family Amenities: Kamp Krystal(R) and splash pool for kids

Wellness: Panoramic pool and adults-only jacuzzi

“This hotel stands out for its prime beachfront spot in Punta Cancun, placing you steps away from both the Caribbean and the area's vibrant nightlife. I particularly appreciate the blend of traditional hacienda style with modern amenities; dining at the Mexican restaurant with live mariachi music is a highlight. With its all-inclusive plan covering diverse dining and drinks, it is suited for a relaxed, convenient vacation.”

James DavidEditor-in-Chief at Toresort

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Studio Sea View

2 persons

40 m²

1 King-size bed and 1 Sofa bed

Shower

Balcony

room details

Deal of the

2 persons

32 m²

1 King-size bed

Shower

Air conditioning

room details

Standard Room Two Double Beds

2 persons

32 m²

2 Double beds

Shower

Air conditioning

room details

Deluxe King Room

2 persons

32 m²

1 King-size bed

Shower

Balcony

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Golf course
Yoga class
Aerobics
Fishing

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Spa & Leisure

Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Dining Onsite

Experience a delightful array of dining options at Krystal Cancun, where culinary exploration meets vibrant atmospheres. From the rich flavors of traditional Mexican cuisine to the inviting international fare, these restaurants offer a perfect blend of authenticity and comfort, right at the heart of Punta Cancún.

Hacienda el Mortero

Mexican

Ambiance

Traditional hacienda setting evoking the charm of Old Mexico.

Key Offerings

Indulge in gourmet Mexican dishes, complemented by lively Mariachi music, creating a festive dining experience.

Reservation

Open for brunch and dinner; Tuesday to Sunday (Hours vary).

Aquamarina

International

Ambiance

Family-friendly, vibrant atmosphere perfect for gatherings.

Key Offerings

A diverse menu featuring breakfast, lunch, and dinner delights, catering to every palate with a relaxed vibe.

Reservation

Open for breakfast, lunch, and dinner; Monday to Sunday, 6:00 AM - 11:00 PM.

Las Velas

International

Ambiance

Casual family-friendly dining by the pool.

Key Offerings

Savor a variety of international dishes while enjoying poolside views, perfect for a fun meal with loved ones.

Reservation

Open for breakfast, lunch, and dinner; Monday to Sunday, 8:00 AM - 11:00 PM.

Mediterraneo

Mediterranean

Ambiance

Romantic setting ideal for intimate dinners.

Key Offerings

Delicate Italian specialties offering a taste of the Mediterranean, perfect for a romantic evening.

Reservation

Yes

Open for dinner only; Monday, Wednesday, Friday to Sunday, 6:00 PM - 11:00 PM.

Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

City landmarks

Landmark

Cancun Convention Center

810 m

Beach

Chac Mool Beach

1.4 km

Landmark

Arrecife Chitales

820 m

Landmark

Museo de Arte Popular Mexicano

2.2 km

Landmark

Water Park at The Grand

1.6 km

Landmark

Parque Ventura Cancun

2.2 km

Landmark

Yamil Lu'um Archeological Site

3.1 km

Landmark

Scorpion's Temple ruins

3.1 km

Beach

Playa Tortugas

2.6 km

Aquarium

Interactive Aquarium

3.4 km

Museum

Cancun Wax Museum

3.3 km

Landmark

Sail Away Cancun

2.6 km

Landmark

Bungee in Cancun

2.6 km

Landmark

Playa Tortuga Ferry Terminal

2.6 km

Harbour

Aquatours Cancun

2.7 km

Landmark

Avenida Kukulkan

4.1 km

Park

arte Garden

3.3 km

Mall

La Madonna

3.4 km

Beach

Playa Marlin

3.9 km

Nearby

Night club

Coco Bongo

230 m

Night club

Palazzo

20 m

Night club

The City Nightclub

540 m

Beach

Playa Forum

430 m

Beach

Mandala Beach Club

300 m

Night club

Mandala Nightclub

300 m

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

380 m

Night club

Daddy'O

350 m

Amusement Park

Delphinus Dreams

320 m

Punta Nizuc - Cancún 210

Playa Lagarto

430 m

Gallery

Galeria Balance Cancun

530 m

Restaurants

Hacienda El Mortero

210 m

Blvd Kukulkal Km. 9.5

Vips

170 m

Blvd Kukulkan Km. 9 Zona Hotelera

Wings Army

180 m

Boulevard Kukulkan Km 9

El Mortero Restaurant

210 m

Paseo Kukulcan Krystal Cancun

Monkey Business

230 m

Boulevard Kukulcan Km 9

Hard Rock Cafe

410 m

Blvd. Kukulcan Km. 9.5 Zona Hotelera

Abolengo Cancun

230 m

Boulevard Kukulkan

Hooters Party Center

210 m

Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera

Calypso"s Mexican Restaurant

350 m

Avenida Kukulkan Km 8.5 Next to Cancun Center

Explore Cancun

Local Highlights

Coco Bongo

3 minutes walking

Famous nightlife venue known for its extravagant shows and vibrant atmosphere. A must-visit for entertainment seekers.

Chac Mool Beach

17 minutes walking

Beautiful beach renowned for its turquoise waters and soft sand. Perfect for relaxation or water sports activities.

Museo de Arte Popular Mexicano

5 minutes driving

Cultural treasure showcasing traditional Mexican arts and crafts. Offers guided tours and special exhibits regularly.

Water Park at The Grand

20 minutes walking

Fun-filled water park with slides and pools. Great for families seeking adventure and excitement.

Snorkeling Trips

30 minutes driving

Join a guided snorkeling trip to explore the vibrant marine life in nearby reefs. Equipment rentals available.

Yoga Classes

10 minutes walking

Relaxing yoga sessions available at local studios. Ideal for those looking to unwind and rejuvenate during their stay.

Bungee in Cancun

30 minutes driving

Thrilling bungee jumping experience for adrenaline junkies. Safety briefings and experienced staff ensure a fun experience.

Hacienda El Mortero

3 minutes walking

Charming Mexican restaurant with vibrant décor and authentic dishes. Famous for its handmade tortillas and margaritas.

Vips

3 minutes walking

Casual diner offering a variety of international fare. Friendly atmosphere and extensive menu perfect for families.

Wings Army

3 minutes walking

Sports bar atmosphere with delicious chicken wings and craft beers. Ideal for casual dining and catching the game.

The City Nightclub

7 minutes walking

Popular nightclub featuring top DJs and themed parties. The energetic vibe attracts party-goers of all ages.

Playa Forum

6 minutes walking

Lively beach club with music, drinks, and dance. Family-friendly during the day, transforms into nightlife hotspot at night.

Getting around

City Centre

Cancun17 min · 10.9 km

Airports

Cancun International Airport (CUN)36 min · 23.7 km

Isla Mujeres, Quintana Roo (ISJ)40 min · 26.2 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

You can start your day with a full breakfast, which costs US$20 per person per day.

Pets

Pets are not allowed.

Year renovated:

2012

Number of floors:

Number of rooms:

502

Questions of the users

About Krystal Cancun

What time of year offers the best beach conditions for a vacation at Krystal Cancún?

4 March 2024

The beach is beautiful throughout the year, making it a great destination no matter when you visit!

Is there an airport pickup option available for guests traveling to Krystal Cancún?

17 April 2024

There isn't an airport transfer service provided, but several shuttle companies and taxis are readily available at the airport.

Are there any shuttle services to the airport, and what are the associated costs? Can I use a credit or debit card for payment?

22 May 2024

While shuttle services aren't offered, taxis are convenient at the airport. For excursions, it's advisable to contact local agencies popular for trips, including to attractions like ExBalam and cenotes.

Is a deposit necessary when checking in, either by credit card or cash?

10 June 2024

A deposit at check-in is not mandatory.

Could you clarify the details of the all-inclusive plan? What meals and drinks are included?

15 July 2024

The all-inclusive plan covers all meals, including those from the minibar and room service, along with national alcoholic and non-alcoholic drinks, plus reservations at various à la carte restaurants.

Are rollaway beds available for additional guests?

25 August 2024

Rollaway beds are not available, and rooms with two double beds do not have space for an extra bed.

Does the all-inclusive package include both local and imported alcoholic beverages?

30 September 2024

Yes, the all-inclusive includes both local and imported alcoholic drinks, though there is a government regulation on serving times at specific bars.

Are children welcome at Krystal Cancún, and is there a dedicated pool area for them?

2 October 2024

Yes, children can enjoy the hotel facilities, including a small pool designed specifically for kids.

Is the hotel conveniently located near the beach and local attractions?

5 November 2024

Yes, the hotel is situated right on the beach and is within walking distance of various shops and entertainment venues.

Can I enjoy a variety of meal options at the hotel, especially in terms of dining plans?

12 December 2024

Multiple meal plans are available, including room-only, breakfast, and all-inclusive options, providing flexibility and diversity in dining experiences.